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Knowledge base
Admin Dashboard
Dashboard and Reports
8
Differentiating the Cooking Reports
Print Meal, Bag, and Order Labels
Delivery and Pickup Reports
Sales, Reseller, and Tax Reports
Sprwt Dashboard: Meal Selection/Production
View all 8
Subscriptions
9
Cancel a Subscription
View & Manage Customer subscriptions
Skip a Subscription Pickup/Delivery
Understanding Meal Auto-Selection
Subscription Billing/Renewal
View all 9
User Management & Contact
5
Customer Profile Management
Refunding and Charging Customers
SMS Marketing System Activation
SMS List & Contact Manual Upload
SMS Messages & Calls
Bag System
4
Charging Bag Fees & Refunds
Packaging & Fulfillment with the Bag System
Differentiating Pickup and Delivery Bags
Tracking Bag Returns with Sprwt
Inside the Kitchen
5
Menus Visible for Customers
How to Create By The Pound items
How to Create an Ingredient
How to create a Sub-Recipe
How to Create a Meal Recipe
Kitchen Settings
7
Ingredient, Allergen, & Dislike Categories
Meal Category
Portion Size
Macros
Units
View all 7
Extras
3
Display and Cross-Sell Extras
Manage Extras
Extras Reports
Managing the Dashboard and Integrations
0
Designing your Website
4
How to create a new page
How to Edit a Page
How to Delete a Page
How to create and edit a FAQ
Stripe & Billing
5
How to refund an order back to the customer credit card
How to view payouts to your bank
How to view your Stripe Balance on Sprwt
How to view a Stripe Payment on Sprwt
How to connect Stripe Account
Marketing Services
2
How to use the Affiliate System
How can I track conversion metrics on Sprwt for my Facebook, Instagram or Google Ads
Settings and Configurations
Business Settings Configuration
16
Business: ordering settings
Business: visibility and security
Coupon Availability
Marketing - gift cards & other promotions
Order - ordering system settings
View all 16
Deliveries and Pickups
9
Delivery Range by States, Routes, & Zip Codes
Fulfillments with Sprwt
Pickup Location
FedEx System Setup
Adding Delivery Methods and Routes
View all 9
Kitchen Settings: Order Options
4
Meal Pack
Weekly Subscription/Meal Plan
Weekly Subscription/Meal Plan Group
Custom Meal Builder items
Customer Dashboard
Customer Registration & Profiles
6
How to Create a Customer Profile
How to Edit a Customer Profile
Referrals, Loyalty, Gift Cards, and Birthday Presents
The Checkout Process
What do the Icons do in the Nav Bar
View all 6
How to Order
9
How to Order A la Carte
How to Order a Meal Pack
Customer Dashboard - Manage Subscriptions
How to Subscribe to a Weekly Meal Plan
How to order off the By the Pounds / Catering Menu
View all 9
Sprwt.io
Working with Sprwt
9
Schedule a Demo or Onboarding Session
Which Plan is Right for Me?
I need a dedicated agent for extra support!
How can I use Sprwt for Email Marketing
Understanding the Sprwt System
View all 9
Growing with Sprwt
4
How to upgrade a plan
I want to grow my business, what can I do?
Sprwt Application Fee
Which Location Do I Need?
Troubleshooting With Sprwt
0
Root Planner
Admin Dashboard
8
How do I Create a Hub
How to create a vehicle
How to create a delivery status and edit notifications
How to create a Shift
How to edit Config & Zones
View all 8
Help Desk Software
by Freshdesk