We recommend that a customer should always create an account first, at which point they can go to their profile and edit their diet preferences and add all their shipping and billing information and Credit Card. 


If you have the Meal Pack ordering system a customer can pick meals as they like. They simply go to Shop > Meal Pack. Your customers should first start by selecting the date they would like to have all the meals they select delivered. Following this step a customer can then choose the pack they want to purchase. These packs are configured on the Admin Dashboard.


A customer can either manually pick their meals one by one or click the “Random Meals” button to have meals randomly selected based on the diet preferences saved on their profile.


If the customer decides to manually select meals, click the button to add a meal. A pop-up will show to select the meals on the current menu for that delivery date. The customer can use the filter on the left-hand side (desktop) or filter icon (mobile) to filter meals according to the types and diet preferences he/she selects.The system will find the Types of Meals you want that match (AND) the diet preferences. For example, A breakfast that is Gluten Free.


Once the customer is satisfied with a meal choice, click the meal you are interested in and learn more about the meal. The select the quantity and if applicable select the portion size you’d like to eat. When the customer is satisfied with adding all his/her meals they can continue to cart by clicking the cart icon in the top right corner and begin the checkout process.

 

Cart Instructions

  • In Step 1 you can preview your cart to make sure everything is what you want it to be. You can apply a gift card or coupon code on the right-hand side of the screen or in step 3. Click “Continue to Pickup and Delivery” to continue

  • In step 2 you can choose what pickup or delivery method you would like for each delivery date you’ve selected. Please make sure to enter all your delivery information and delivery notes so we can bring your meals to the correct location. When you have completed this step, you can continue to Step 3.

  • In Step 3 you can enter your billing information and credit card information. If you’ve filled this out on your profile, the information will automatically be pulled. You can enter your gift card or coupon code below or in the right-hand screen on the top. When you are ready to complete your order, click checkout. Once verified, you will be redirected to the order confirmation page.