Subscriptions
How to manage customer subscriptions as an Admin
A customer calls you and tells you they're moving, need something else, whatever the case they have cancelled. So how do you cancel a subscription on Sp...
Wed, 18 Nov, 2020 at 9:57 PM
Who's on a Subscription and how many meals do they need today? Have no fear, we've got some answers for you. To see active subscriptions for a ...
Wed, 18 Nov, 2020 at 9:57 PM
You can only skip or cancel dates that are within the current billing period. In our system, when you skip a date in a customer's subscription, they are...
Wed, 18 Nov, 2020 at 9:57 PM
When customers are on a subscription, they have the option to select their meals randomly or have the Sprwt system (your company) randomly select meals for ...
Wed, 18 Nov, 2020 at 9:58 PM
In this article, “Subscription” refers to the subscriptions created in Admin Dashboard > Kitchen Settings > Weekly Subscription. “subscription” ref...
Wed, 18 Nov, 2020 at 9:58 PM
This is the most common question we are asked and we pin-pointed the answer to 3 Error Categories. We recommend you go through these 5 potential scenarios t...
Wed, 26 May, 2021 at 9:53 AM
With Sprwt, you can set a subscription renewal to pause. What this means is all future billing renewals will stop until you re-activate the plan. This will ...
Wed, 13 Jul, 2022 at 8:59 AM
With Sprwt both you and your customers have several options to control and manage the status of a subscription, renewal periods, and more. There are thr...
Wed, 13 Jul, 2022 at 9:47 AM
The million dollar question - can I create a coupon that recurs every renewal. The simple answer is no. However, that doesn't mean you can't give a ...
Tue, 10 Jan, 2023 at 10:31 AM